We sell a broad range of auto-parts for specific branded vehicles from aftermarket to OEM. Whether you are looking for a deal on tires or trying to track down a hard-to-find sensor, Parts we are able to source it through our network of supplies.

Our network of suppliers is across the country and are specialized in both (OE) and Aftermarket parts. Everything we sell comes with a full manufactures warranty.

Unfortunately no, due the number of products we continuously add online and update we do not have a paper catalog at this time.

If you are looking for a part not listed on our website and its for the following makes ( BMW, Audi, MB, Porsche or VW ) please submit a parts request or by clicking on floating button "ask an expert"

Yes, we do. Please send your customisation requests to email@domain.com, we will give you our quote. Thank you.

We accept Visa, MasterCard, Discover, American Express with the Visa and Master Card logos, PayPal, Google Pay and Apple Pay. Automaxon.com does not accept Email money transfers (EMT), Cash On Delivery (COD) and banker cheque.

Your online transaction on Automaxon is secure with the highest levels of transaction security currently available on the Internet. We use 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
Your card details are completely safe with us as we use strong encryption and tokenization to protect payment data. Technically, we never save your card information on our side, we only store a card token, which is provided to us by the payment processor. Tokens contain secret information that proves an identity, such as credit card details or personal data that appears as random characters.

If online transaction is being rejected, try to use a alternative credit card. You should also contact your credit card provider to ensure why your online transaction was rejected. Majority of times we’ve notice online transactions declined if there is a CVC mismatch or address mismatch with credit card. If that too doesn't work, then contact us through online. We will be glad to help you.

When a refund is issues our CS department would send out a confirmation email to customers. Please contact us immediately by email if you haven’t received your confirmation email.
Sometimes financial organizations take a longer time to process the refund request. We can help you with any follow up details requested by your bank.

There are NO hidden charges when you make a purchase on online through Automaxon. The prices listed for all the items are final. In addition to it we will only charge the applicable federal and provincial taxes and the shipping charges which will be displayed to you at the time of checkout.

We accept payments through Visa, MasterCard, Discover, American Express with the Visa and MasterCard logos, Credit Card from Mastercard.

Please check & verify the details you're filling in including the billing address which should match with the credit card details provided to the bank. If those are correct, please make sure you have sufficient funds in the card to be able to process the transaction. Mastercard comes with a debit card as well. As we permit payment only using a Credit card, the Credit card from Mastercard would work not & the debit card.

Yes, you can make payment through a credit card that comes with Mastercard.

If you haven’t received your email receipt, then the reason could be that your order might not have been placed with us. Also, we suggest you check your SPAM folder for the order confirmation email.

because of failure of the transaction. In such cases, the amount gets credited back to the user's source account which was used while placing the order. This may even take up to 2-7 business days depending on the bank. Customers may also contact the bank to claim the amount.

No, it is not necessary to sign up to buy the parts on Automaxon and you can proceed to check out as a guest. However, it is always better to get registered with the site as it saves time by storing your card information and shipping address. In addition to it you can easily browse the saved orders and the past orders by logging into your account.

If you forgot your password, please click here and fill in your email address. You will be sent an email to the email address you have registered with us with a link to reset your password.

After you have placed the order, an email will sent to you confirming that we have received your order. You can check the status of your order by signing into your account.

No, the parts which are not in stock cannot be ordered.

It means that the ground shipping is waived off if your total cart value for products is above $100 for local orders.

We use the services of Canada Post, FedEx and USPS to ship the orders. Shipping rates are determined by weight, size, and destination. To determine the shipping rate for a specific order, add the item(s) to cart, proceed to checkout and enter the shipping address and postal code. If you wish to change the quantity, please click on the "Update" button to see the revised shipping charges. Shipping is waived off if your total cart value for products is above $100 for local orders. The shipping costs charged from you will be the same which you have agreed to while checking out. Once you submit the order, we do not add any extra charges after that.

Yes, we do ship outside Canada. However international shipment will be subjected to additional duties and taxes.

The estimated delivery time is dependent on the destination to which you want the order to be shipped and the shipping method you have opted for while checking out. We offer different shipping options during checkout. To check the shipping options available for your location, add the items to your cart and proceed to checkout. We ship the parts from various auto parts warehouses and depending on the availability of the parts and your location, the parts are shipped from the nearest or fastest option available.

If you do not receive the order within the estimated time you can email us your complaint with the invoice (to view your invoice log into your account) at customerservice@automaxon.com

In case you've received a damaged/defective/not-as-described part, you can return it to us for replacement within 30 days of shipment. The return shipping charges paid by Automaxon.

Shipping charges are not refundable unless the return is due to our mistake. The only exceptions to this are if you received a part number that is not what you ordered, an item arrived is defective, or if the manufacturer confirms that our catalog information is incorrect. Also, if you refuse the delivery of the package or the carrier returns a package because you provided an invalid address, the total cost of shipping for both sides of transportation (for delivery and for back-return) will be deducted from your refund.

Normally there is very limited time to cancel the order because the order is forwarded to the warehouse immediately after the order confirmation process is complete. To check whether an order can be cancelled or not you will have to log into your account. In "My Account" section if the order you wish to cancel is showing the status as "open order" then you can cancel it by pressing "cancel order" button. However once the processing of the order starts and the status of order has changed from "open order" to "recent orders", it cannot be cancelled. However, you can initiate a return, with the unopened package, once you receive the package.

Once you click the "cancel order" button, your order will be cancelled immediately.

When a refund is issues our CS department would send out a confirmation email to customers. Please contact us immediately by email if you haven’t received your confirmation email.
Sometimes financial organizations take a longer time to process the refund request. We can help you with any follow up details requested by your bank.

You will have to cancel the entire order if you don't want some of the items. You then place a new order with the items required. Please note a part of the order cannot be cancelled.

For almost 99% of the returns we receive, once the merchandise is received your refund would be issued within 10 business days or a replacement item(s) will be shipped within 48 hours. However, sometimes we need to talk to the manufacturer or/and to the customer to solve some complicated cases and therefore the refund takes a bit longer than normal ((around 20 days)).

Please review the return policy and period here.

Almost all the parts sold by us are returnable within 30 days provided they have not been installed or damaged by you. To receive credit, a returned part must be complete and in its original, unmarked manufacturer's packaging. Cores must be returned in the box the new part came in. Shipping charges are not refundable unless the return is due to our mistake. The only exceptions to this are if you received a part number that is not what you ordered, an item arrived defective, or if the manufacturer confirms our catalog information is incorrect If you refuse delivery or the carrier returns a package because you provided an invalid address, the cost of return shipping will be deducted from your refund. A 15% restocking fee is charged on the returns which are not the result of our mistake.

For almost 99% of the returns we receive, once the merchandise is received your refund would be issued within 10 business days or a replacement item(s) will be shipped within 48 hours. However, sometimes we need to talk to the manufacturer or/and to the customer to solve some complicated cases and therefore the refund takes a bit longer than normal ((around 20 days)).

Please review the return policy and period here.

If you want to return the product for any reason you can do so within 30 days of delivery provided the part has not been used or damaged by you. The part should be returned with the original packing and in the same condition as it was at the time of delivery. If you have any queries relating to the part after the expiry of 30 day period, you can contact the manufacturer of the part. Note: Electronic components such as lights, bulbs, ignition parts, relays, sensors and switches will not receive a refund if the packaging has been opened or installation has been attempted.

We allow for both, cancellations and returns within specified timeframes. You can also email us with your order number, for any other issue with your purchase.

Automaxon fully upholds the warranty policies of the respective manufacturers of the products or goods sold through our site. As such, Automaxon does not provide any additional guarantees of performance or durability beyond the quality standards established by the manufacturer. The warranty period of a product or good sold by Automaxon is established by the manufacturer and begins on the date of purchase. To view Warranty Policy in detail click here.

* Almost all products are eligible for coverage related to basic mechanical malfunction of the product during the entire term of coverage (as specified by the manufacturer). Automaxon does not offer any product warranty of our own--we honor the warranty provided by the manufacturer of the product. The summary below does not include all the terms and limitations of each manufacturer's warranty, and manufacturers may change their warranty terms without notice (to you or to us). For warranty details, please visit the manufacturer's website. * Warranties apply only to the original purchaser of the part, and to the vehicle for which it was listed in our catalog and on which the part was originally installed. * Terms listed apply only for parts used on a private passenger vehicles. * Warranties offer only replacement of the defective part with another part: no cash refunds and no reimbursement of labor costs, shipping costs or other expenses. * Replacement under warranty does not extend the warranty term. Warranties begin upon delivery. * Once you have established the product is under warranty you can order a replacement unit off our website and send the defective unit back in the replacement. To receive credit, a returned part must be complete and in its original, unmarked manufacturer's packaging

Please review the warranty policy here.

Our images are generic. Actual products may slightly vary in shape and size from the images shown in the product listings on our website. You can contact our online support team for more clarification & ensuring the compatibility of the parts with your vehicle.

For almost 99% of the returns we receive, once the merchandise is received your refund would be issued within 10 business days or a replacement item(s) will be shipped within 48 hours. However, sometimes we need to talk to the manufacturer or/and to the customer to solve some complicated cases and therefore the refund takes a bit longer than normal ((around 20 days)).

Refunds are normally done in the same mode as the payment.

Shipping charges are not refundable unless the return is due to our mistake. The only exceptions to this are if you received a part number that is not what you ordered, an item arrived is defective, or if the manufacturer confirms that our catalog information is incorrect. Also, if you refuse the delivery of the package or the carrier returns a package because you provided an invalid address, the total cost of shipping for both sides of transportation (for delivery and for back-return) will be deducted from your refund.

When a refund is issues our CS department would send out a confirmation email to customers. Please contact us immediately by email if you haven’t received your confirmation email.
Sometimes financial organizations take a longer time to process the refund request. We can help you with any follow up details requested by your bank.

We will not process a return or a refund until we have received the item. So in case you change your mind, you can retain the item and you don’t need to do anything else.

In case you've received a damaged/defective/not-as-described part, you can return it to us for replacement within 30 days of shipment. The return shipping charges in such case will be paid by Automaxon.

Automaxon fully upholds the warranty policies of the respective manufacturers of the products or goods sold through our site. As such, Automaxon does not provide any additional guarantees of performance or durability beyond the quality standards established by the manufacturer. The warranty period of a product or good sold by Automaxon is established by the manufacturer and begins on the date of purchase. To view Warranty Policy in detail click here.

Our images are generic. Actual products may slightly vary in shape and size from the images shown in the product listings on our website. You can contact our online support team for more clarification & ensuring the compatibility of the parts with your vehicle.